Welcome to our page with information for Families and Children.


Looking for activities for children to do during lockdown ...  Take a look at our childrens activities page. 


Support is here for you in Sutton Image

Sutton charities, Sutton council, and health services have come together to explain what support is available for families this November, and throughout winter.

Please have a read and connect with someone if you need support.

For family information and advice, call us on: 020 8770 6000

Family Information Service, Sutton Open Monday – Friday 9am - 5pm

Call us if you want to find out where to get support and the latest information about services for you.

We are working together to provide the right support at the right time for children and families.


If you need help as a result of Covid-19, call the Sutton Community Hub on 020 8770 5000, option 6.


Click the image on the left to download the full support information 



Key service information


  • Health visiting teams are providing home visits and virtual visits and there are virtual support groups available each week.
  • School nurses will still be there to support children and families of school-aged children in order to meet their physical and emotional health needs.
  • 4 Children’s Centres will remain open and will provide daily drop-in parenting support sessions, Monday - Friday: at Tweeddale Children’s Centre, Green Oak Children’s Centre, Amy Johnson Children’s Centre and Thomas Wall Children’s Centre.
  • Libraries are still offering access to public PCs (45 bookable minute sessions) alongside pre-packed (Covid-19 safe) children’s books. We’re also offering a ‘Select and Collect’ service for library users alongside digital resources which include virtual Rhymetimes and Storytimes.
  • The Sutton Domestic Abuse One Stop Shop will remain open. People are able to leave their homes to visit the One Stop Shop and get the support they need - no appointment needed - just drop in. The One Stop Shop is every Wednesday, 9.30am - 11.30am, at Sutton Baptist Church, 21 Cheam Road, Sutton SM1 1SN




child health posterAdvice for parents during coronavirus

Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.

Whilst it is extremely important to follow Government advice during this period, it can be confusing to know what to do when your child is unwell or injured. Remember that NHS 111, GPs and hospitals are still providing the same safe care that they have always done. Here is some advice to help


Click here to download the poster on the left 





 Mental Health

The Mental Health Foundation has put together a webpage that provides information on different ways to get help for your mental health and how to access this support. They have also put together some specific advice on how to look after your mental health during the coronavirus outbreak.


Any adults who need crisis support over the weekend please see the following UK helplines:

Samaritans: Call 116 123 for free, anytime

Crisis text line: Text SHOUT to 85258

CALM (for men): Call 0800 58 58 58 from 5pm-midnight, 365 days a year


Sutton CAMHS continues to provide a service to young people and their families during this difficult time. They will only invite young people in for a face-to-face appointment when they think this is essential. All other contact will be made remotely. They continue to offer a crisis/duty line Mon- Fri 9am-5pm on 020 3513 3800 which young people or families can contact for advice and support if they have concerns. Outside of office hours the number to call is the mental health support line on 0800 028 8000.


useful guide about improving mental health during the COVID-19 pandemic.


Other sources of information and resources which might be helpful for families include:


Anna Freud – National Centre for Children and Families advice on Coronavirus

Anna Freud – Resources for Self-Care Activities

British Association for Counseling Psychotherapy (BACP) – Coping with anxiety

Carers UK – Coronavirus Guidance

Place 2Be Improving Children’s Mental Health - Coronavirus: Helpful information to answer questions from Children

Mental Health Foundation: Talking to you children about scary world news

Young Minds: Looking after your mental health whilst self-isolating

Mind: Coronavirus and your well-being

The Children’s Society: Coronavirus Advice and Support

Save the Children: Relaxation activities to do with children

Save the Children: 7 tips on how to talk to kids about coronavirus

University of Reading: Supporting children and young people with worries about Covid-19

Podcast with Dr John Goldin (Consultant Child & Adolescent Psychiatrist) on how to talk to children about coronavirus

Action for Happiness: Coping Calendars