To offer increased choice to all voluntary organisations in Sutton, and to make our services available to as many of our members as possible, in 2015 we changed the way we deliver and charge for some of our work.

Read our 2016 Community Action Sutton Membership leaflet

This provides a range of services ‘free of charge’ to all our members plus an allocation of one-to-one support time to each organisation – these are the services funded through the Infrastructure Support and Capacity Building Programme. Once members have used up their allocation of ‘free’ one-to-one support time (up to 14 hours in each financial year) any additional one-to-one support services will have to be paid for as we need to cover the costs of providing them.

This membership offer provides extra one-to-one services to voluntary organisations . For example, as part of the ‘free’ offer members can now access financial management support and bespoke funding searches. There is also increased choice as members can select the services that best meet their needs from a menu of options.

This new membership offer started on 1st April 2015.

Services free of charge to all Community Action Sutton members

Regular e-bulletins Website Regular forums/networks Representation Consultation Brief telephone advice and signposting Subsidised training Support for safeguarding Crisis support for voluntary organisations (in  danger of going out of business within the next 6  months) Support for consortia development, joint  working and collaboration Support for service development in response to local need/tenders    


Additional support services

We also provide 14 hours of free one to one support services to meet the needs of your organisation.  

Services offered

Governance Support Getting governance right is the key to a sustainable organisation. Community Action Sutton has been supporting voluntary sector boards for a number of years and can help with a number of issues ranging from choosing the right legal structure to business/strategic planning and trustee development.

Securing a sustainable income and fundraising In an increasingly competitive environment generating income is becoming a much more complex and time consuming challenge. We can help you develop a fundraising strategy and apply for grants.    

Developing your workforce For most voluntary organisations staff is their greatest expense and their greatest asset. We can help you make the most of your staff.   

Demonstrating your impact and quality Demonstrating the difference your services make and measuring your effectiveness has never been more important. We can help you with measuring your impact, producing evaluation reports and achieving quality marks.

Writing and implementing your policies and procedures Governance and sustainable fundraising start with good policies and procedures. We can help you get yours into shape.    

Financial Management Setting up and managing your finances can be time-consuming and getting this wrong can cost your organisation dearly.Community Action Sutton has a long history of providing financial services and we can help with all sorts of things from Charity Commission compliance and financial advice to computerisation of accounts and budgeting.

Communications  Telling people what you do and why you do it is vital your success as an organisation. We can help you plan your communications, review your website and set up your social media.

Once your organisation has used up its allocation of free hours, you can still purchase any of these services at a rate that can be negotiated. In addition we will continue to offer the following services on a chargeable basis only.  


Chargeable services

Training  Community Action Sutton offers subsidised training courses on subjects ranging from fundraising to safeguarding. All members receive regular ebulletins with details of the latest training courses and this information is also available on our Eventbrite page.    

End of Year accounts and Independent Examinations  Community Action Sutton has significant experience and expertise producing end of year accounts and carrying out independent examinations for charities and small organisations. To find out more about this service contact Dunstanette Kuti (

Admin services  We can provide a range of admin services for charities and small organisations. For details and prices contact Jackie Parr (   

CPS Payroll services  CPS Payroll has over 20 years’ experience of providing payroll services to the voluntary sector. We cater for all voluntary organisations, whatever size, and tailor the service to meet your needs and budget. For more information contact Karen Adorjan (